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Promise M
1 reviews | Active since Aug 2024
28 Jun 2025, 13:38
Awaiting claim
How long will I wait for my claim to be processed? I made the claim in April till to date is still not processed, Re:***.so many negative reviews yoo, what's wrong with this company, was told to make a follow up with Nadine Thorne but she doesn't even respond to emails
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Replies (1)
NBC Holdings Pty Ltd's replyOfficial
30 Jun 2025, 08:46Good day Promise,
Your complaint is important to us and every step will be taken to ensure that it is dealt with, with the utmost urgency, please note that your claim has been escalated to claims team for urgent processing, kindly allow for 2 weeks to receive feedback on your claim.
Regards,
Lebogang
Your complaint is important to us and every step will be taken to ensure that it is dealt with, with the utmost urgency, please note that your claim has been escalated to claims team for urgent processing, kindly allow for 2 weeks to receive feedback on your claim.
Regards,
Lebogang
NBC Holdings Pty Ltd's reply30 Jun 2025, 08:46
Official
Good day Promise,
Your complaint is important to us and every step will be taken to ensure that it is dealt with, with the utmost urgency, please note that your claim has been escalated to claims team for urgent processing, kindly allow for 2 weeks to receive feedback on your claim.
Regards,
Lebogang
Your complaint is important to us and every step will be taken to ensure that it is dealt with, with the utmost urgency, please note that your claim has been escalated to claims team for urgent processing, kindly allow for 2 weeks to receive feedback on your claim.
Regards,
Lebogang