Accomplishing the impossible in 3 minutes

I went to the Navworld store in Pretoria to buy a suction cup and magnetic mount for my Garmin Nuvicam GPS during the course of last year. They did not have stock and promised to order from Garmin. Navworld did not phone me to indicate what the progress were, although they had my phone number. About 3 months later, I again visited the store but to no avail. Supposedly Garmin did not have stock. I repeated my request that they order the mount and they again took down my details. As was the case previously, I did not receive any feedback and I returned to the shop on three different occasions. When I was there on the second occasion, I was assured that Garmin had received stock and that I would get the mount in 2-3 working days. I again requested that they contact me the following day to inform me about the progress. Nothing happened and I visited the store again on 12 July 2019. This time I was informed that due to the fact that my Nuvicam was no longer manufactured Garmin did does not have stock! I left the shop, sat down at a eatery next door, googled the mount and bought 2 mounts that is no longer manufactured online within 3 minutes. I received the parcel 6 working days later. So it took me 3 minutes to accomplish what Navworld could not do in about 10 months!