1 reviews | Active since Feb 2018
Navshop SA - Not to be trusted because installation never happens
DO NOT TRUST THIS INSTALLER!!! On 10 Jun 2014 I saw a Gumtree ad advertising car entertainment systems. I decided to get quote for a system for my 2013 Hyundai SUV. The system I ordered included a SATNAV/Entertainment unit as well as replacement headrests with built-in screens to the tune of R11200. The system was paid for in full with an installation date arranged. On the day of the installation, I cleared my schedule & waited for the supposed "home-installation". The installer did not show up. This was the beginning of a 4 year long pattern of over-promising & under-delivering. Everytime an installation was scheduled, something came up such as manufacturer software upgrades, installers being sick, out of stock, etc, etc, etc. I even had a lawyer try to get a refund or installation commitment of of the installer with lots of promises but still no results. For the last 2 years I forgot about this & then decided to contact the installer again as I was making plans to sell the SUV. He is once again making empty promises regarding a refund that never materialises, so I finally had enough... it's time his prospective customers or should I rather say "future victims" know what kind of "businessman" they are dealing with. His website looks professional & the promises seems sincere but you cannot argue with the lack of resolution to this issue. DO NOT TRUST THIS INSTALLER!
Good Afternoon Gerome.
I have personally been in communication with you on a daily basis and stated that as soon as we have the available funds your refund will be processed.
We have supp**** thousands of clients and we are not in the game of not paying back what we owe, however, a difficult December and January has set us back and we are doing everything we can to resolve your refund as soon as possible.
I make note you have blocked me on whatsapp and I was trying to communicate with you however I will make sure this is resolved ASAP and a POP will be sent through to you via email when it is.
if you wish to contact me, please contact me on my cell - ***.
Kind Regards
Sean Casserley
Managing Director
Navshop SA (PTY) Ltd
Good Afternoon Gerome.
I have personally been in communication with you on a daily basis and stated that as soon as we have the available funds your refund will be processed.
We have supp**** thousands of clients and we are not in the game of not paying back what we owe, however, a difficult December and January has set us back and we are doing everything we can to resolve your refund as soon as possible.
I make note you have blocked me on whatsapp and I was trying to communicate with you however I will make sure this is resolved ASAP and a POP will be sent through to you via email when it is.
if you wish to contact me, please contact me on my cell - ***.
Kind Regards
Sean Casserley
Managing Director
Navshop SA (PTY) Ltd