BG
Braam G

1 reviews | Active since Sept 2011

23 Aug 2019, 08:33

Navshop delivery and support

I bought a system from Sean end of 2016. I had to pay for the system in advance, which I was hesitant and very reluctant as it was a large amount of money. I paid and waited about a month, month and a half for the unit to arrive. (yes I did start stressing and hounded Sean) I understood that Sean buys the unit, imports and all duties, with my funds and then the unit is shipped. I am a one man business owner myself and understand that cash flow is an issue and that Sean cant just buy the unit, have it received and installed and then wait for me to pay.

The unit was installed in Gauteng where I stayed and worked well. I had a few small niggles that Sean sorted out by sending the installer out again.

We moved to Cape Town in 2017 and Sean has updated my mapping software twice, my Father in law, who is not a client had an issue with his unit and Sean sorted that unit out, as well.

Yes he has to use your money to buy the unit, yes importing something from overseas takes long and there is even a chance that something big can go wrong.

But in the end he delivered what he promised and he has been supporting his product now for three years, something no other supplier has ever done for me.

I am very happy with my NavShop experience

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Replies (1)
Navshop SA
Navshop SA's reply29 Jun 2020, 15:21
Official
 
Thanks so much for the review. We really appreciate it.