1 reviews | Active since Mar 2016
Master in "never ending stories". One man Band that tries to be "Corporate"
Where do I start - to be honest, I don't know!!!!!!!
Firstly if there was a MINUS 10 Star selection, It would be the selection to make.
I started off in communication with SEAN CASSERLEY in November 2017 and end result after a "ding-****" never ending excuses, stories and don't now what excuse to come forward ended in getting enough of this ding **** mickey mouse play around one man band.
I had to request my full refund and eventually, surprisingly got it..... and only knowing that I'm a forensic auditor and I was about to really get to him now.
I'm not going to make a long story about this. Honestly, please don't be charmed by hie nice text messages and his real efficiency via his website and e-mail communication. It looks like that you deal with a very successful corporate organisation, but boy o boy the one man band does not fly with me. Yes demanding immediate full payment and then 3 months along the road just had enough of this deception.
Please please stay away from this "company" or one man band. You might be impressed with his very successful verbal efficiency............................ but delivering ........ OOOOO NO.
Sean thank you for my refund and to be honest, you not the kind of person of "Company" (One man band) I want to be associated with.
As "Managing Director" of your company, I wonder what your Monthly Board of Directors Meeting look like?????
Have a nice day, but this kite is NOT flying with me. I'm sparing you the embarrassment in placing All the ding **** excuses. To be honest, I have some kind of intellectual savvy and I know when stories (fantasy) become a reality for some.
Cheers and I wish you lost of good luck.... you are going to need it.
Bye.
Juan Blignaut
Good Evening Juan.
Thank you for your review. I completely understand that the ball was dropped on your order and I take full responsibility for that. We will take this as a learning curve and will build from it and rectify the service delivery issues.
We have never ever tried to create the impression that we are a large scale operation. There are numerous businesses in South Africa that operate as small business operations. We have create wide networks over the years with our installation partners around the country that allows us to stay small where we can offer advice to our clients on a more personal level.
Your profession did not have anything to do with the processing of your refund. I actually offered you a refund previously which you declined and was processed on your request.
I am however very apologetic that we could not get your job done and this is not an indication of our knowledge and experience in the trade. I apologise for your experience and look forward to discussing this on a more personal level so we can take something out of this and better our entire offering.
Once again, please accept my sincere apologies.
Regards
Sean Casserley
Managing Director
Navshop SA (PTY) Ltd
Good Evening Juan.
Thank you for your review. I completely understand that the ball was dropped on your order and I take full responsibility for that. We will take this as a learning curve and will build from it and rectify the service delivery issues.
We have never ever tried to create the impression that we are a large scale operation. There are numerous businesses in South Africa that operate as small business operations. We have create wide networks over the years with our installation partners around the country that allows us to stay small where we can offer advice to our clients on a more personal level.
Your profession did not have anything to do with the processing of your refund. I actually offered you a refund previously which you declined and was processed on your request.
I am however very apologetic that we could not get your job done and this is not an indication of our knowledge and experience in the trade. I apologise for your experience and look forward to discussing this on a more personal level so we can take something out of this and better our entire offering.
Once again, please accept my sincere apologies.
Regards
Sean Casserley
Managing Director
Navshop SA (PTY) Ltd
Good Evening Juan.
Once again, please accept my apologies.
I accept responsibility for the mistakes made and for the terrible experience and will take your words to heart and build from there.
Have a fantastic 2018
Regards
Sean Casserley
Managing Director
Navshop SA (PTY) Ltd
Good Evening Juan.
Once again, please accept my apologies.
I accept responsibility for the mistakes made and for the terrible experience and will take your words to heart and build from there.
Have a fantastic 2018
Regards
Sean Casserley
Managing Director
Navshop SA (PTY) Ltd
