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esteegouws E

1 reviews | Active since Feb 2017

09 Feb 2017, 10:56

Bad product, worse customer service

<p>Nautica has the worst customer service I have ever seen. I have sent emails to their customer care, sent messages on their Facebook (private and on their wall). I haven't received any reply. I bought a watch in December and within 2 weeks is has water inside the watch (please note it is a 100 meter water resistant watch) and it stopped working all together. I can't find a service centre in South Africa so don't know what to do. I am so unimportant to them that they can't even send me in the right direction. This is completely rediculous. How can a company sell "quality" watches but doesn't care if it is faulty??</p>

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