JE
Joani E
1 reviews | Active since Jul 2015
28 Jul 2015, 11:29
Stalks in Frozen Mix Vegtables
Hi. This is the 3rd time this has happened with these vegetables, I find stalks inside. Its the garden mix 1kg. Best before 12/08/2017. D12234/17:11:33
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Nature’s Garden's replyOfficial
29 Jul 2015, 12:50Hello JoaniEls,
Dear Joani,
Without Prejudice
Thank you for bringing to our attention the problem you've experienced with Nature's Garden Frozen Garden Mix.
Thank you for taking my call to discuss your complaint further.
At Nature's Garden, we pride ourselves on the consistent excellent quality of our products, and we are most concerned when our high standards are compromised. After all, customer satisfaction is our main focus!
We will communicate this complaint to the relevant departments and they will investigate this matter further, to prevent a recurrence of this nature.
We do hope that you will continue to purchase and enjoy Nature's Garden products.
Kind Regards,
Nature's Garden
Dear Joani,
Without Prejudice
Thank you for bringing to our attention the problem you've experienced with Nature's Garden Frozen Garden Mix.
Thank you for taking my call to discuss your complaint further.
At Nature's Garden, we pride ourselves on the consistent excellent quality of our products, and we are most concerned when our high standards are compromised. After all, customer satisfaction is our main focus!
We will communicate this complaint to the relevant departments and they will investigate this matter further, to prevent a recurrence of this nature.
We do hope that you will continue to purchase and enjoy Nature's Garden products.
Kind Regards,
Nature's Garden
Nature’s Garden's reply29 Jul 2015, 12:50
Official
Hello JoaniEls,
Dear Joani,
Without Prejudice
Thank you for bringing to our attention the problem you've experienced with Nature's Garden Frozen Garden Mix.
Thank you for taking my call to discuss your complaint further.
At Nature's Garden, we pride ourselves on the consistent excellent quality of our products, and we are most concerned when our high standards are compromised. After all, customer satisfaction is our main focus!
We will communicate this complaint to the relevant departments and they will investigate this matter further, to prevent a recurrence of this nature.
We do hope that you will continue to purchase and enjoy Nature's Garden products.
Kind Regards,
Nature's Garden
Dear Joani,
Without Prejudice
Thank you for bringing to our attention the problem you've experienced with Nature's Garden Frozen Garden Mix.
Thank you for taking my call to discuss your complaint further.
At Nature's Garden, we pride ourselves on the consistent excellent quality of our products, and we are most concerned when our high standards are compromised. After all, customer satisfaction is our main focus!
We will communicate this complaint to the relevant departments and they will investigate this matter further, to prevent a recurrence of this nature.
We do hope that you will continue to purchase and enjoy Nature's Garden products.
Kind Regards,
Nature's Garden