Careless Report

When our Nexen tyres on our new Fiat Ducato was out of round (basically ready to burst at any moment) after only 11,000km, we reported them as faulty to Fiat SA. Fiat SA appointed Natric Motors to inspect our tyres. Natric Motors' finding was that our rims were buckled and that this was the cause for the tyres going out of round. Based on Natric's report, neither Nexen Tyres nor Fiat SA would assume responsibility for the 5 tyres that needed to be replaced. (the spare tyre was out of round after only ****m of use). Interesting fact: Nexen Tyres' importer/representative = Minty's Tyres Doornfontein = Nartic Motors. If Natric Motors had found that the tyres were faulty, they would be responsible for righting the wrong. We went to Tiger Wheel & Tyre to have the tyres and rims replaced. TW&T said that the rims could not have caused the tyres to go out of round, and the rims need not be replaced.