MP
Marli P

1 reviews | Active since Dec 2011

29 Jan 2021, 17:58

THINK TWICE BEFORE GOING WITH NATRENT

Rather go with Mauwer and Delport than Natrent. I moved out on the 11 December 2020 and till now, no deposit received back. I have enquired on tuesday and got a respond back that I will receive it back today. No response today! It is more than 30 days, I needed to email to get a response back at 17:57. Please make sure you list even the SMALLEST problem on the inspection form. If you miss anything, Natrent look to not pay the full deposit back.

0
Replies (3)
Natrent
Natrent's reply02 Feb 2021, 07:24
Official
Good day Marli. Please accept our apologies for the delays in your refund. It will be resolved and transferred to your account in the next 48hours 
Thank you 
Pierre 
MP
Marli P's update04 Feb 2021, 09:56
Reviewer Update
Thank you Pierre. My complaint was dealt with and happy to say that Natrent was prepared to listen and review. Will write another review to improve score.
Natrent
Natrent's reply04 Feb 2021, 10:28
Official
Thank you Marli. I would very much appreciate it