1 reviews | Active since Nov 2015
THEY FIX THEIR UNITS WITH PEOPLE'S DEPOSITS!!!
Me and my sister moved out of 42 Kingfisher, Albermale Estates on the 31st October, we had the carpets cleaned and gave them the invoice and the place was spotless, the agent inspected the place in my presence and they said the refund will be done within a month. i left and gave him the keys. Until today, we have not recieved the deposit back.<br> <br> My sister contacted them and today they tell us that from the deposit of R5800, we will get R2300 back. They went and inspected the place with the new tenants and the new tenants requested a new stove top. Then Natrent put a new stove top on from our deposit money which cost R2700. They also deducted R500 for maintenance and R300 for labour for the people who was doing maintenance. This is ********...and we will be taking this further for legal action with our lawyer!!!!! DO NOT USE NATRENT, THEY RIP PEOPLE OFF!!!!
We take detailed photos of each unit before and after vacating and while we do make mistakes from time to time, I have to say in this case it was certainly not so. I unfortunately cannot post photos on here of what the stove top looked like, but should you wish to take the matter further it is your prerogative to do so. It was not the new tenant's that requested a new stove but a internal decision from Natrent to do so
The amount refunded to you was in fact R3 350.57
Thank you
Pierre
We take detailed photos of each unit before and after vacating and while we do make mistakes from time to time, I have to say in this case it was certainly not so. I unfortunately cannot post photos on here of what the stove top looked like, but should you wish to take the matter further it is your prerogative to do so. It was not the new tenant's that requested a new stove but a internal decision from Natrent to do so
The amount refunded to you was in fact R3 350.57
Thank you
Pierre