MZ
Musa Z

1 reviews | Active since Apr 2011

13 Mar 2017, 15:30

Rental Deposit not refunded

<p>we rented this place for about 6months, when we moved the place was not perfect as we had to fix some of the things however we requested to move out on the 28th of February but we were pressured to move out on the 25th of Feb 2017. now we are bein g sent from pillar to post regarding our deposit money, Marie initially said the deposit would be refunded in 2weeks time. 2weeks passed and we still fighting with her with no sign of victory. Bad service and i would certainly not refer any1 to use them. :(</p>

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Replies (1)
Natrent
Natrent's reply24 Mar 2017, 11:29
Official

Goodday Musa

As per your words above "when we moved the place was not perfect "

Yes you left the place not in a very nice state and we had repair work to be carried out. Unfortunately I cannot post photos here as I would dearly love to.

No one pressured you to move on the 25th of Feb 2017. I have sms communication sent to you on the 28th of February 2017, enquiring when we can collect the key. You rep**** that you have left it with security.

If you wish to visit our office to discuss this matter further please feel free to come through

Thank you

Pierre