WC
Willie C

1 reviews | Active since May 2013

17 Jan 2017, 17:23

Really Poor Service

<p>On Thursday the 5th of January Godfrey took us around to show as a few properties in the Meyersdal area. On Thursday evening Godfrey forwarede the necesary paperwork to me for completion. I then thanked him for his time on email on Friday and informed him of my intention to complete and submite all the paperwork to him by Monday the 9th of January. I did not hear anything from Godfrey and therefor decided to send him an email again on the 10th to ask if all documents were received. I've send him a sms, tried calling him and emailed again on the 12th to ask how far we are with the applicaiton process. And then decided to copy more people from the company in my communication to Godfrey on the 13th as I am not receiving any information from him. All I can say is that I am really upset with the service received from Godfrey. I would not recomment Natrent to anyone looking to Rent.</p>

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Replies (2)
Natrent
Natrent's reply08 Feb 2017, 11:48
Official

Mr Cilliers

I do apologise for the "poor service" you received. Without making excuses it was no fault of Godfrey but a internet issue.

I hope you will accept our apology and would like to assist you in future

Thank you

Pierre Rademeyer

Natrent
Natrent's reply08 Feb 2017, 11:48
Official

Mr Cilliers

I do apologise for the "poor service" you received. Without making excuses it was no fault of Godfrey but a internet issue.

I hope you will accept our apology and would like to assist you in future

Thank you

Pierre Rademeyer