KM
Kwenzekile M

1 reviews | Active since Feb 2017

06 Feb 2017, 15:09

Poor service

<p>i have been coomunicating with Godfrey i moved in at Windmill Park on the 4th February to date i do not have eletricity, i dont have bath tub lids, i dont have a bin. Gofrey is no longer taking my calls. i phoned the municipality regarding the eletricity issue and they required the agant to call me instead of me. i dont know why Godfrey is still working there coz clearly he doesnt want to this job. and i have paid the full deposit tequired but i dont have eletricity what a service. i cant wait for my 12 month contract to end.</p>

0
Replies (3)
Natrent
Natrent's reply08 Feb 2017, 11:54
Official

Hi Kwenzekile

I understand you frustration but unfortunately the matter was out of our hands as the problem originated from Ekurhuleni Municipality. Nonetheless I agree we should have been more proactive and ensured your unit has electricity when you occupied the unit.

My understanding is that the matter has been resolved and I look forward to having you as a tenant for many years to come

Thank you

Pierre Rademeyer

Best regards,

Natrent
Natrent's reply08 Feb 2017, 11:54
Official

Hi Kwenzekile

I understand you frustration but unfortunately the matter was out of our hands as the problem originated from Ekurhuleni Municipality. Nonetheless I agree we should have been more proactive and ensured your unit has electricity when you occupied the unit.

My understanding is that the matter has been resolved and I look forward to having you as a tenant for many years to come

Thank you

Pierre Rademeyer

Best regards,

KM
Kwenzekile M's update08 Feb 2017, 12:06
Reviewer Update

Thank you for responding, electricity was one of the major problems amongst many. I didn’t have a front door handle, no lids for the bath tub and the kitchen sink which they brought those lids don’t even fit in the bath tub and in the sink I have to force them , I don’t have a dustbin I was told I will have to look for a vacant flat/house to get the dustbin. And when I finally have electricity there are no globes I had to buy my own globes or be in the dark again. Friendly advise Godfrey is going to take the business down he is very *********** and has no sense of urgency.