MW
Maricelle W

1 reviews | Active since Sept 2023

09 Sept 2023, 23:20

Natrent - Terrible service, will advise anyone to search for complement employees

I would not recommend renting any property from this agency, since they’re *********** in dealing with issues since we’ve been having issues with water for the last month and have yet someone contact us in dealing with it, if you’re moving in please note you're items will be missing since there is a high correlation with new people and missing items and then they’re quick to address issues that suit them but never vice versa, I’ve yet to deal with this level of incompetence and would advise anyone to search for business else where and also advise property investors to think before association your name with this company. In a word that’s constantly changing one needs to deliver a good service never kind mediocre, this company won’t be able to help with your needs since management can’t even advertise and show the properties themselves we need to do this and still pay an ‘admin’ fee?

0
Replies (2)
Natrent
Natrent's reply11 Sept 2023, 08:12
Official
Morning Maricelle 
Sorry to hear about this. Can you please let me know where you reside to attend to your issues ?
Thank you
Pierre
MW
Maricelle W's update27 Oct 2023, 17:40
Reviewer Update
We’re in Lynnwood - Lynnwood crescent. We’ve just moved out and arranged for the inspection in the beginning of the week for Friday at 12h00, today we were called and now no one can do the inspection since the one is going to have people for the rugby etc and this is just one issue - I don’t know who is more *********** the caretaker or the agent that needs to be paid an admin fee for showing the property to new tenants and if you’re not home you’re supposed to give the keys to the caretaker to show the property? I’ve made several complaints, I would not recommend anyone for this apartment or using this agency.