SD
Sbu D

1 reviews | Active since Feb 2018

12 Feb 2018, 15:50

Do not care about tenants. All they do best is to send sms reminders for rental

I have moved into Gold Reef View Apartments, one of the most expensive units in town. The apartments do not even have a washing line, this is a basic need for any tenant. Before i paid deposit, Natrent assured that in few weeks there would make sure the washing lines are there. I paid deposit , as soon as the deposit reflected on their account, they could not even recognize me. Till to date, we still do not have washing lines. If you can go there, clothes are hanging by the windows.The corridors are always filthy, i have never seen anyone cleaning there since i moved in. On the other hand. they never make a mistake of not sending a reminder when it comes to rental and we are paying R500 monthly for services, WHAT SERVICE?.

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Replies (3)
Natrent
Natrent's reply27 Feb 2018, 08:08
Official

Godday Sbu

We will address your concerns with immediate effect and hope to have a solution in place shortly. Our original plan was to install on the roof area but the area has become unsafe due to kids climbing on the railings and playing up the unsupervised.

Natrent
Natrent's reply27 Feb 2018, 08:08
Official

Godday Sbu

We will address your concerns with immediate effect and hope to have a solution in place shortly. Our original plan was to install on the roof area but the area has become unsafe due to kids climbing on the railings and playing up the unsupervised.

SD
Sbu D's update07 Mar 2018, 11:20
Reviewer Update
What about the cleaning services and the water all over the corridors when it rains