Deposit refund

I have rented Natrent unit at Windmill Park Estate for 1 year 5 months, when i occupied the unit in 2017 Meta tolled us the unit is not in good living condition its needs to be repaired unfortunate we were moving in the very same day on Saturday. The unit did not have electric globes/bulbs i called Meta to inform her that the unit does not have globes i was informed to buy my own globes. I had to hire people to come and assist me to clean the unit. I sent some of the photos to Belinda as the condition was very bad. When i moved out i received a report saying that the plugs has paint( I never painted the unit but their contractors did before i even occupied the unit), the stove plate has been changed(the stove was working wen i did inspection with Meta) and the damp wall of which Meta said to me that is the structural problem but it was included on my deposit invoices. When i look at the inspection report done by Meta and the so called deposit invoice it does not correspond. Things that are supposed to be covered by Natrent as maintenance has been deducted as the damage by the tenant.

Till today the 14th November 2018 i haven't received any feedback or corresponded to the quires i sent to them via emails.