****!!!6 months and still no product

I am appauled at the level of service and communication from Natively Health. I ordered a package from Natively health in November 2022 and was promised to receive within 6 weeks from when the order was placed it is now April 2023 and still nothing i am beginning to think this is a **** and i will never receive a refund or the package. Please people stay away from any products sold by this company you will be ********** like me