Worst experience at Native Child Salon Northgate

I had the worst experience at Native Child Northgate Mall. Yesterday was my third time at this salon and it's been from bad to worse. I arrived 15 minutes before my appointment and only to be told on arrival the stylist is running late busy with a client. Waited an hour because I already drove all the way there. Then it was all rushed work as it was time for them to go home. My hair was washed with cold water, their geyser not working and when I informed the stylist she stopped washing it. That resulted in my hair not properly washed. The style I asked for was done totally different from what I booked and requested. We were charged more than work done. Native Child Salon Northgate doesn't even deserve a 1 star rating. None of my family member walked out happy yesterday. What a waste of time and money.