Such a disaster hayini

I started using their products in April when I had braids, I had been using the custor oil (and at the beginningof the year but not consistantly), I then started using the rest of their products and at first it gave me a rash (from my hair going down to my neck ) , I went to the salon to do treatment and it looked fine afterwards and I continued using the products and after a while I came to the shocking discovery that things were actually worse than they seemed to be as my hair was falling off , I had never exprienced anything like this prior to using the native child products.... now I have a mini stadium