*****/THEFT

In November 2014 I discovered that most of my accounts at Nationwide Building Society had been **********ly accessed and large sums of money transferred (theft) to somebody in Thailand. I was not in the U.K. at the time of the ***** and have never transferred money out of the country from Nationwide before this incident. I obviously reported this to the branch. I have written letters, faxed, emailed and filled in on-line complaints which went to various departments at Nationwide. My postal service in South Africa is non-existent and I have mentioned this in all correspondence.<br> What must I do to get my money returned to me? What must I do to even get an acknowledgement of receipt of correspondence or possibly a response as to what is happening? It has of course been more than a year since I first reported the theft/*****. I have only received a letter from the investigations department with no details so I cannot be certain that all my accounts have been restored to their original status.