Most unprofessional property agents in Cape Town

We were renting for just over a year and making use of Nationlink Plattekloof. The worst ever experience with a property agent. During the cause of the year our water was cut, because the money that we paid for water was never paid over to the Municipality. We were thread that the electricity would also be cut, as Lisa, who is also working for Nationlink Plattekloof, gave us the wrong account number to pay the money in for the electricity. After the electricity was about 8 months in arrears they pick it up and tried to blame us for it. We've been out of the house for 12 days now and are still waiting on our deposit as Marelize is off sick and no decisions can be taken without her at the office. Our contract stipulate that they have to pay the deposit within 7 working days. They also now want to blame us for a broken sprinkler system, which we never used and was not noted on the incoming inspection at all. So many mistakes, when do you start learning out of your mistakes. I will recommend no one to do business with Nationlink Plattekloof as they do not care about their tenants at all.