Worst service, I should have gone to the nearest traffic office...Zero rating

Poor service, renewed car disc last week of June and till today no delivery and to top it sky net claims they tried to deliver and returned the documents as they couldn't get hold of me when I dont have a single missed call or text, not even a tracking number from them. Now the online customer service you can't get hold of them on all or email, the only time you get to them, is after 20min long hold a On call and the agents are not even ready to assist you, they just want to pass you on to the next person or tell to go and collect from their office...they won't take your reference to check if they can assist, won't even take your name or give you theirs.

Whats the use of using online service if you can’t deliver even after we arranged our own courier you still couldn't give them the documents...as for skynet, that is the worst courier company I've ever seen. No customer service and not even ready to deliver packages as they claim they will. Skynet partnership with Natis is a **** and should be investigated-how do they continue using skynet alone when there are so many complaints and not even one is addressed?

Your Customer service department needs training and attention to its structure.