Worst service ever received

Good day

In the month of July 2024 , I experienced a problem. My license for my vehicle could not be renewed , using the normal channels.

With this problem at hand I purchased my licenses (HBB258L and HBB264L) through Enatis website, on 27th Jul 2024 the payment was cleared with ref no 412752*024 8 25 Jul On 26 Jul 2024, the message was sent to my phone to notify me of a parcel delivery. I also received the tracking number ***.

No delivery took place , I queried the non-delivery of the licenses ( Should I say attempted, the phone just keep on ringing) Going via the Whatapp channel I get all funny promises and no delivery.

Yesterday, 7th August I once checked the waybill number and saw that there was no movement on the parcel. I contacted Skynet express once again and spoke to Maureen Madingwane, she ensured me that the parcel will be delivered today, 8th August 2024. Needless to say no delivery took place.

Upon consultation with an attorney I am going to do the following report this matter with ENatis superiors, Skynet Worldwide Express executives and Lay a charge with SAPS

This is gross misconduct and I require both my licenses. No later than the 9th August 2024