Where is my car Disk

I paid for car disk renewal on the 25 of March, snd the decided to use Skynet for mg delivery, the worst. I stsill haven't got my package as it the 5th of April today. Natis please dont promise 3 to 5 days delivery if u are working with Skynet. Im nor sure not if i have bern ****med by Natis or what,