How to successfully get help from Natis

Some good news for all those that purchased their lice ce but have not received it yet. I myself tried calling so many times ,I Whatsapped numerous times, emailed over 20 times.

I googled alternative contact numbers , I tried every possible number, most numbers were dead ends because the staff did not know anything, yet it stated these are people we need to contact, this was apart from the usual numbers given.

Finally I tried a number in Johannesburg , got through to reception twice.I explained my situation and both Grace and Tebogo at reception were very helpful. They promised that they would get someone to call me back shortly and they both loved up to their promise. A great big thank you to them and a big thank you to the lady that helped process and deliver my licence today. It was all done within a week of speaking to all three of these kind ladies.

This is the number to call ***. RTMC ECOLAB when you call, select the option for reception. Then wait, u won't be waiting too long. Explain your situation to the staff at reception. They are helpful and kind. They will tell you that they will get someone to call you back shortly and someone does call u back shortly. When this person does , explain the situation and ask for their email address and ask them to kindly send you a test mail while you are still on the phone with them. They will ask you for payment details etc. I sorted mines this way after getting no luck trying with all the the contact details provided by Natis. It was really stressful but these ladies eventually helped since last week.

Good luck