Bad service and bad attitude

The worst service ever! This company hasn’t delivered my car license disc that was submitted on the 10th. Today I called to follow up and spoke to a very rude Jenny who didn’t even care to look into the matter for me. This is far the worst service, no feedback was given to me about the system being off line all she says is there’s nothing that she can do because the government doesn’t have the right resources. Jenny please learn on how to speak to your customers don’t give us an attitude. I WANT MY REFUND