Unprofessional company and service.

I took out my contract with the above security in September 2019. The consultant wrote that I will receive three months fee subs and my first debit order will go off on the 26th November 2019 for an amount of R713.30 On the 26 October 2019 they went and debited my account with an amount of R830.50. I then tried to contact them which took forever. I then got hold of the sales consultant sent her an email to find out what Is going on.

In the mean time my alarm system was giving me problems, going off when it not armed or giving off signals at odd hours of the day and night. With the result I plug it out and left it off thinking that it will help, but they still received signals. A technician was sent out and he done something that made it worse. In one day I would receive a total of +20 calls, he also offered to fix the system for a fee of R1500.00. A new technician came in November and tried to sort out the problem, when he left the box with all the wires was left just open with everything hanging out.

The accounts department is now calling me to say that I owe them R2000.00

I have sent all the information to them but so far no luck. Some phone me to say that a technician will be coming out but so far nothing.

I AM TIRED OF THIS COMPANY.

PLEASE HELP