Worst service ever

Really they keep on sending statements to one op their own email adresses after phoning them and changed the email adress for monthly statements still no statements..1 year past still no statements received.... asking them to change the email adres after a year still not done. Charging dept collecting fees after there is a debit order that the manage. Late payment fee of 150 each month but they manage the debit order. Really lets wake up. Daylight ******s