********* Business Practices and Rude and Arrogant Behavior

Today (19th July 2022), I went to Utility Management Solutions who is fronted by National Real Estate. I spoke to Mr George Muller Operation Director-CPP regarding why I was in arrears since we are using prepaid electricity and we should not be in arrears. I also asked him why I was never informed? Mr George Muller refused to provide answers to my questions and threaten to switch off my electricity. I advised him that he must switch it off my electricity as he did on the 18th of July 2022 when he first gave us notice on the 15th of July 2022. Mr George Muller works in both National Real Estate and Utility Management Solutions, which was deregistered due to annual return non compliance, The deregistered company continues to operate from the legal address 162 ZASTON STREET, WESTDENE, BLOEMFONTEIN, FREE STATE, 9301. All our electricity and water money for our complex is going to be paid into this company that appears to not exist, since I received a notice regarding the transition from JagerTech to Utility Management Solutions. The address on the notice from Utility Management Solutions is located in Johannesburg while the company is operating from Bloemfontein. Mr George Muller is extremely arrogant and rude thinking that he owns the customers and clients. If Utility Management Solutions is not duly registered, which I will report to SARS our complex (Cliffs Complex) risks losing all our money with no recourse in getting our finances back. I have also reported this matter to the Consumer Protection Ombudsman.