EC
Eduan CronjAA(C)
1 reviews | Active since Mar 2015
15 Jul 2020, 19:48
********* and *********** company
What a horrible company. NRE does not care about paying customers. 2x Trustees from my complex resigned as a result of NRE's poor customer service. 1x trustee is left who is making decitions and having work done on the trust***ners') expence on his own property. NRE is aware of this. The portfolio manager, Eugene Roelofse has not even reported this issue. Multuple complaints has been logged. NRE is an ********* company for blatantly stating that they add value to property. This is a lie. Changes in complex managent is not communicated to paying customers. Dont use this ********* company!
Helpful (0)
Replies (9)0
Replies (9)EC
Eduan CronjAA(C)'s updateReviewer Update
17 Jul 2020, 08:222 days, no reply or call back
EC
Eduan CronjAA(C)'s update17 Jul 2020, 08:22
Reviewer Update
2 days, no reply or call back
National Real Estate's replyOfficial
17 Jul 2020, 11:51Good day This matter is,was and is still currently attended to. Furthermore there is also more to the situation as you would know , being an owner and was part of the trustees selected by the owners. The trustee who wants to do work at his unit, was only a quotation that was approved.Regards NDP
National Real Estate's reply17 Jul 2020, 11:51
Official
Good day This matter is,was and is still currently attended to. Furthermore there is also more to the situation as you would know , being an owner and was part of the trustees selected by the owners. The trustee who wants to do work at his unit, was only a quotation that was approved.Regards NDP
EC
Eduan CronjAA(C)'s updateReviewer Update
17 Jul 2020, 13:39I have not received a call back, complaint number etc. as I have requested each time I phoned NRE. Let me make this VERY clear. I was the previous chairman who resigned as a result of the horrible service NRE provides to paying customers, NRE does not attend to customer requests or their own lack of service! NRE's internal communication is Horrible as I have stated multiple times. I hope people read this. I am more than willing to share emails proving the horrible customer service NRE offers. What a disgrace!!!
EC
Eduan CronjAA(C)'s update17 Jul 2020, 13:39
Reviewer Update
I have not received a call back, complaint number etc. as I have requested each time I phoned NRE. Let me make this VERY clear. I was the previous chairman who resigned as a result of the horrible service NRE provides to paying customers, NRE does not attend to customer requests or their own lack of service! NRE's internal communication is Horrible as I have stated multiple times. I hope people read this. I am more than willing to share emails proving the horrible customer service NRE offers. What a disgrace!!!
National Real Estate's replyOfficial
20 Jul 2020, 06:33Good day, Kindly revert to me directly in order to attend to your dissatisfaction. Social Media can turn into mud throwing event which is unnecessary and can be harmful to all parties concerned. Thank you Nelize Du Plessis CRM
National Real Estate's reply20 Jul 2020, 06:33
Official
Good day, Kindly revert to me directly in order to attend to your dissatisfaction. Social Media can turn into mud throwing event which is unnecessary and can be harmful to all parties concerned. Thank you Nelize Du Plessis CRM
EC
Eduan CronjAA(C)'s updateReviewer Update
20 Jul 2020, 09:06You have all my emails and complaints on record. You record your phone calls don't you? I am sorry If you are too *********** to check up with your managing agents before addressing a ticket here. Thank you in advance for once again proving that NRE does not care about paying customers!
EC
Eduan CronjAA(C)'s update20 Jul 2020, 09:06
Reviewer Update
You have all my emails and complaints on record. You record your phone calls don't you? I am sorry If you are too *********** to check up with your managing agents before addressing a ticket here. Thank you in advance for once again proving that NRE does not care about paying customers!
National Real Estate's replyOfficial
20 Jul 2020, 13:36Dear Sir We contacted you for an appointment and hope that we may have one with yourself. Kind regards Nelize Du Plessis
National Real Estate's reply20 Jul 2020, 13:36
Official
Dear Sir We contacted you for an appointment and hope that we may have one with yourself. Kind regards Nelize Du Plessis
EC
Eduan CronjAA(C)'s updateReviewer Update
20 Jul 2020, 14:18Dear Nelize.
I am not interested in attending a meeting with any NRE resresentative.
NRE must have proven their incompetence on multiple occasions (note the trust index on hellopeter for NRE).
I have been to NRE early last year for an appointment with one of your department heads who assured me that NRE's HORRIBLE service will improve (Your CEO and CFO is aware of this as well). The man was clearly lying to me. I am not interested in doing NRE's work for them, you have all my complaints on record as I have mentioned several times. Please send me the reference numbers for the minimum of 9 complaints I logged as I have requested several times.
What a disgraceful company! Sies!
I am not interested in attending a meeting with any NRE resresentative.
NRE must have proven their incompetence on multiple occasions (note the trust index on hellopeter for NRE).
I have been to NRE early last year for an appointment with one of your department heads who assured me that NRE's HORRIBLE service will improve (Your CEO and CFO is aware of this as well). The man was clearly lying to me. I am not interested in doing NRE's work for them, you have all my complaints on record as I have mentioned several times. Please send me the reference numbers for the minimum of 9 complaints I logged as I have requested several times.
What a disgraceful company! Sies!
EC
Eduan CronjAA(C)'s update20 Jul 2020, 14:18
Reviewer Update
Dear Nelize.
I am not interested in attending a meeting with any NRE resresentative.
NRE must have proven their incompetence on multiple occasions (note the trust index on hellopeter for NRE).
I have been to NRE early last year for an appointment with one of your department heads who assured me that NRE's HORRIBLE service will improve (Your CEO and CFO is aware of this as well). The man was clearly lying to me. I am not interested in doing NRE's work for them, you have all my complaints on record as I have mentioned several times. Please send me the reference numbers for the minimum of 9 complaints I logged as I have requested several times.
What a disgraceful company! Sies!
I am not interested in attending a meeting with any NRE resresentative.
NRE must have proven their incompetence on multiple occasions (note the trust index on hellopeter for NRE).
I have been to NRE early last year for an appointment with one of your department heads who assured me that NRE's HORRIBLE service will improve (Your CEO and CFO is aware of this as well). The man was clearly lying to me. I am not interested in doing NRE's work for them, you have all my complaints on record as I have mentioned several times. Please send me the reference numbers for the minimum of 9 complaints I logged as I have requested several times.
What a disgraceful company! Sies!
National Real Estate's replyOfficial
21 Jul 2020, 10:47Dear Sir, the contractor was appointed by yourself, and was in fact your father, who gave no guarantee on the roofs. Maintenance on the paving, is within the common property. All queries has been rep**** to. Feel free to arrange an appointment for further information required. N Du Plessis
National Real Estate's reply21 Jul 2020, 10:47
Official
Dear Sir, the contractor was appointed by yourself, and was in fact your father, who gave no guarantee on the roofs. Maintenance on the paving, is within the common property. All queries has been rep**** to. Feel free to arrange an appointment for further information required. N Du Plessis
EC
Eduan CronjAA(C)'s updateReviewer Update
21 Jul 2020, 11:07 Dear N Du Plessis.
If you think that the issue is about that, you are just as misguided as the rest of the NRE staff.
Please get your facts straight before attempting to accuse me of anything(You clearly do not have your facts in order). My problem is with your horrible customer service. Please feel free to give me a call after you presented me with reference numbers for my 9+ complaints about your horrible customer service as Frikkie Olivier (Department head of Sectional title management) confirmed.
Let me repeat my last message since you clearly did not read it:
" I have been to NRE early last year for an appointment with one of your department heads who assured me that NRE's HORRIBLE service will improve (Your CEO and CFO is aware of this as well). The man was clearly lying to me. I am not interested in doing NRE's work for them, you have all my complaints on record as I have mentioned several times. Please send me the reference numbers for the minimum of 9 complaints I logged as I have requested several times.
"
What a disgraceful company! Sies!
If you think that the issue is about that, you are just as misguided as the rest of the NRE staff.
Please get your facts straight before attempting to accuse me of anything(You clearly do not have your facts in order). My problem is with your horrible customer service. Please feel free to give me a call after you presented me with reference numbers for my 9+ complaints about your horrible customer service as Frikkie Olivier (Department head of Sectional title management) confirmed.
Let me repeat my last message since you clearly did not read it:
" I have been to NRE early last year for an appointment with one of your department heads who assured me that NRE's HORRIBLE service will improve (Your CEO and CFO is aware of this as well). The man was clearly lying to me. I am not interested in doing NRE's work for them, you have all my complaints on record as I have mentioned several times. Please send me the reference numbers for the minimum of 9 complaints I logged as I have requested several times.
"
What a disgraceful company! Sies!
EC
Eduan CronjAA(C)'s update21 Jul 2020, 11:07
Reviewer Update
Dear N Du Plessis.
If you think that the issue is about that, you are just as misguided as the rest of the NRE staff.
Please get your facts straight before attempting to accuse me of anything(You clearly do not have your facts in order). My problem is with your horrible customer service. Please feel free to give me a call after you presented me with reference numbers for my 9+ complaints about your horrible customer service as Frikkie Olivier (Department head of Sectional title management) confirmed.
Let me repeat my last message since you clearly did not read it:
" I have been to NRE early last year for an appointment with one of your department heads who assured me that NRE's HORRIBLE service will improve (Your CEO and CFO is aware of this as well). The man was clearly lying to me. I am not interested in doing NRE's work for them, you have all my complaints on record as I have mentioned several times. Please send me the reference numbers for the minimum of 9 complaints I logged as I have requested several times.
"
What a disgraceful company! Sies!
If you think that the issue is about that, you are just as misguided as the rest of the NRE staff.
Please get your facts straight before attempting to accuse me of anything(You clearly do not have your facts in order). My problem is with your horrible customer service. Please feel free to give me a call after you presented me with reference numbers for my 9+ complaints about your horrible customer service as Frikkie Olivier (Department head of Sectional title management) confirmed.
Let me repeat my last message since you clearly did not read it:
" I have been to NRE early last year for an appointment with one of your department heads who assured me that NRE's HORRIBLE service will improve (Your CEO and CFO is aware of this as well). The man was clearly lying to me. I am not interested in doing NRE's work for them, you have all my complaints on record as I have mentioned several times. Please send me the reference numbers for the minimum of 9 complaints I logged as I have requested several times.
"
What a disgraceful company! Sies!