KM
Kgwerano M

1 reviews | Active since Jul 2022

21 Apr 2023, 11:08

Rent at own risk

They are very quick with getting you a place to rent but the trouble you will face when you have to get your deposit back or refunds on rent will drag you to and from their offices. I was promised a refund for 2-months rent that i paid after they had gotten another tenant. They only paid half of the refund and claimed i had skipped rent in September. I showed proof of payments of the rental for all the months i stayed there and still they refused with the money because of a mistake on their side. I am so disappointed because this is not the first time they make promises to pay and go back on their word. If you rent with them, be ready to lose your deposit over made up stories and things that come up out of the blue.

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Replies (2)
National Real Estate
National Real Estate's reply21 Apr 2023, 11:12
Official
Good day, We strive for great client service and do apologize for any inconvenience caused.  I will investigate the matter urgently and reply to you via email or telephone.
Kind regards, Client Relationship Manager
National Real Estate
National Real Estate's reply04 May 2023, 07:44
Official
Good day, We have already answered your query last week via your personal email with the attached documents as per my investigation into your matter.  Kind regards N Du Toit