Poor Service and no customer care at all

Poor service when it comes to service and communication.

I have lodged e maintenance log with regards to my bathroom lights and over a week and a half I have not received any communication nor have they been fixed. I would replace them myself but these are those ceiling lights. What's bothering me is I have emailed my portfolio manager and even logged in a maintenance complaint but nothing so far, just weeks of inconvenience when going to the bathroom.

I put a notice of moving out on this month end and an agent called to set up a moving out inspection at the beginning of this month, had to request for some time off and move meetings to make it to the inspection, now I am told that was not the moving out inspection and another one has to be made, what will i be saying to my boss regarding asking for time off and telling her that I am going for a an inspection again, why two inspections because on the electronic form i signed it says moving out inspection. I don't understand its like the people working at NRE aren't sure about what they are doing and this causing a lot inconvenience on my side and the time I am losing and the risk with regards to my job.

Why did I attend and sign for a moving out inspection if that was not it? where am i going to take the time to make it to attend another one? why is it so difficult for your agents to attend to their emails and queries and why is maintenance such a difficult issue??? Why does one always have to come to hellopeter to get a response from NRE???

I placed a moving out inspection mid last month and on your website it states that there would be a fee charged for late notices to move out, haven't received any clarity regarding that, and now I receive statement for the month of October but yet I submitted a notice that I am moving out on the 1st of October 2020.