WL
Wilmarie L

1 reviews | Active since Jan 2016

10 Mar 2022, 10:30

NEVER RENT FROM THIS AGENCY!!!!

Rented a property from NRE Bloemfontein. In a security complex, in a family orientated neighborhood.

Battled for very long to have the unit re-painted inside and the grass to be cut before moving in. It looked like a jungle outside when I moved in as the grass was incredibly long and filled with ****s. The cupboard were still dirty inside and numerous maintenance had to be completed. The carpets were never washed before I moved in, as there was paint stains on them.

After renting the property for almost a year, I gave my contractual notice. Upon moving out a moving out inspection was done. I had the unit cleaned, as well as garden services to cut the grass - in order to leave the property in a better condition than what I received it in.

After a break in, where I suffered a tremendous financial loss, the owner of the property only approved trellidoor to be put up at the sliding door, back door and 1 bedroom. Thus I had to undergo further financial expenses to have trellidoor put up in my own bedroom and bathrooms, to actually ensure safety in my home. I was never reimbursed for improving the quality of this proper

Upon the refund of my deposit, National Real Estate charged me for the moving out inspection, which I understand. However I was further charged a ridiculous amount for for carpet cleaning and garden services.

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Replies (1)
National Real Estate
National Real Estate's reply11 Mar 2022, 10:27
Official
Good day  We apologize for the inconvenience caused, and please revert as to the property details in order for me to investigate urgently.  Or you can contact me on the office number.  I kindly await your reply.  Nelize Du Toit, CRM