LM
Lucky M

1 reviews | Active since Aug 2019

06 Aug 2019, 03:22

NATIONAL REAL ESTATE BLOEMFONTEIN HAS GONE FROM BAD TO WORSE

I am highly disappointed in National Real Estate Bloemfontein for their lack of maintening Langenhoven Palms. The complex used to be one of the best complexes in Langenhoven Park. For the past 3 years, the complex is poorly maintained, considering we pay levies of R1300 odd. The communal pool which they "proudly" state on their adverts has been closed due to a broken pool pump and lack of maintenance. They **** and said "it is not maintained due to" water restrictions by the municipality" and there's algea growing inside the pool. **** growing on the vegetation and lawn in the complex, as they use the services of an *********** contractor to maintain the yard. The outside walls of the flats are cracking and the paint on the walls and roof tile has worn off. Worse part is the complex pavement which is ALWAYS soiled due to lack sweeping or cleaning the pavement. The units prepaid electricity is ABNORMALLY expensive as you have to buy it from an independent supplier, who also charges way about Centlec's rate (whether summer or winter). The gate is always faulty. It had to be repaired 3 times in a space of 4 weeks.

0
Replies (3)
National Real Estate
National Real Estate's reply06 Aug 2019, 08:32
Official
 
Good day
 
We take note of your dissatisfaction, please give us the opportunity to address it.

We are proud of our company’s services and any dissatisfaction is viewed in a serious light and given immediate attention. 

Please contact me.

Regards
  
Audrey Jamneck 
Public Relations Officer 
National Real Estate
National Real Estate's reply12 Aug 2019, 16:10
Official
Good day
We obtained quotations for the maintenance at the Complex, it will be done according to finances available. Levies are for monthly maintenance and not projects. A special meeting will be held with Owners in connection with the pool...
National Real Estate
National Real Estate's reply12 Aug 2019, 16:10
Official
...A meeting was arranged with the Trustees regarding Garden service for the cleaning of the paving, corridors, steps.  
The independent company handling the electricity was chosen by the Owners of the Body Corporate. It is suggested that if you are an Owner to attend  Annual General Meetings. NRE