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saajida M

1 reviews | Active since Nov 2018

27 Nov 2018, 15:03

my worst nightmare come to life

I have had a lease with these people and I might add that the service I find was appauling - National real estates leases needs to be reviewed as they bill for unnecessary things like collection fees bank downloads and stuff like contractors account. When people sign up National Real Estate, does not sign up with contractors and maintenance of the building - that is suppose to inclusive to the rent being paid and not additional. Even after my sister moved out national real estate has billed me for water and electricity and when I requested the meter reading...I get no response, when I question certain things their staff is rude telling me and my husband about popi act etc etc and how they will not divulge any futher information other than the account holder. National real estate just knows how to suck every last cent out of people as they know that people are desperate for places to rent. In the beginning they paint a fancy picture - but underneath all of that is a LOAD OF **** - People have rights...and what you did to me and is still doing to the rest who are still residing there is not fair. You will not get a dime out of me and I will expose Real Estate everywhere I go.

You guys pass the buck when people start to question authority and processes. Ilze and Sue Stone - I want my confirmation that this account is closed. I want it immediately. My Ref FR777/D0004/1 .

I am waiting for your call if that is ever going to happen. You have all my details. When you do call me - it better be good news or you must know your story as I will make it point to be the highlight of your day.

I want my confirmation that I have nothing to do you with any longer and that my account is paid up.

Saajida Morris

0
Replies (1)
National Real Estate
National Real Estate's reply30 Nov 2018, 15:14
Official
 
Good day

We take note of your dissatisfaction and we would like to address it.  Please send me more information about your complaint by emailing *** or make an appointment with me if you wish to discuss this matter.

We are proud of the service of our company and any dissatisfaction is viewed in a serious light and will be given immediate attention to. 

Regards
 
Audrey van Zyl 
Public Relations Officer