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cordelia.kotze cordelia.kotze

1 reviews | Active since Jun 2017

10 Jan 2023, 12:26

Money greedy and service

I am a homeowner, NRE is our body corp. They are quick to take our fees, but our parking does not get maintained, the amount of damage that the tenants had suffered due to break-ins is **********. I first brought it under their attention in 2019, nothing has happened since. I now sit with over R15 000.00 worth of damage on my vehicle. On top of this, they just ignore my emails. During the last two weeks I have mailed several people asking for a proxy form, I even phoned once. Still no feedback received. I you ever consider a body corp for your property, I would advise strongly against National Real Estate. They do not care.

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Replies (8)
National Real Estate
National Real Estate's reply14 Apr 2023, 11:44
Official
Good day, We are pleased to advise that your concerns were attended to and the matter was resolved with the trustees of the Body Corporate.  Kind regards N Du Toit

 
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cordelia.kotze cordelia.kotze's update14 Apr 2023, 17:26
Reviewer Update
Good day,
This is an utter lie. Currently we only have four out of the five car ports in working condition. One is completely out of service and welded shut. The first quote we got was ridiculous, the trustees then requested two more quotes from different suppliers, they are still waiting for this, after sending follow up mails to ask how the process is going. Please do not tell blatant lies like this on a public platform. This confirms my statement that you do not care about your tenants, we must just pay our bills and not complain. This is unacceptable. I am aware what is going on at my own place of residence.
National Real Estate
National Real Estate's reply17 Apr 2023, 09:00
Official
Good day, Kindly revert to me personally, N du Toit, so I can investigate the matter concerned urgently, please.  Thank you, N du Toit, CRM
National Real Estate
National Real Estate's reply17 Apr 2023, 09:00
Official
Good morning, Kindly revert to me personally to further investigate your concerns.  My email address is ***.  
National Real Estate
National Real Estate's reply17 Apr 2023, 10:56
Official
Good morning, We have investigated your matter further, and as per the Manager of the Complex, you will receive a further answer to your concern via private email.  Thank you, N Du Toit 
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cordelia.kotze cordelia.kotze's update02 May 2023, 12:26
Reviewer Update
And once again NRE fails at communicating and maintenance.
National Real Estate
National Real Estate's reply03 May 2023, 07:55
Official
Good day, Kindly note that we have rep**** to your dispute via your personal email address.
Kind regards
N Du Toit
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cordelia.kotze cordelia.kotze's update05 May 2023, 09:58
Reviewer Update
Good day,
I have not been contacted via my personal email in regards to this issue. As things are standing we are still waiting for quotes, only one was provided and my request as a trustee has been ignored to obtain two extra quotes. We as trustees are expected to make a financial decision with just one quote, which is unacceptable. There is also a case currently happening where a quote for a big plumbing job has been approved without getting the approval of the majority of trustees. One person is acting on behalf of the rest of us without consulting anyone. And in this case there was also only one quote obtained and not three. Don't bother replying, I am dealing with this personally with the assistance of a lawyer.