LT
Letlela T

1 reviews | Active since Jul 2020

20 May 2022, 11:43

****** ******

The worst Body Cooperate ever in Bloemfontein and a lot of useless employees. The billing for our water in my unit at Villa Rosa went very very high without any explanation, I don't have anything leaking and I still have the same tenants as last year.

This ****** increased my water bill from R260 in December 2021, January R390, March R840 and April R 3130, 47. I told this idiots that there is now way I can use so much water while I spend less than R600 on electricity. I even regret buying property there because they are giving us endless problems.

They are now threating to cut water at my unit while asked them if this bill does it make sense to them I even asked them to send bill from the municipality for the past 12 months and bill for each unit for the past 12 months. No one is willing to help.

I'm sick and double tired of this ******. Mxm

0
Replies (4)
National Real Estate
National Real Estate's reply26 May 2022, 10:44
Official
We take monthly readings of the water meter at the unit.
We have noticed that the usage is increasing and thus have contacted the owner and sent one our inspectors to investigate the cause of the high usage.
 
When the inspector arrived at the unit, the tenants did not want to give him access to do the inspection.
National Real Estate is only reading the meters and can bill according to those readings.
 
According to the attached account, it can be seen that the usage is not based on estimation but on actual readings.
 
We would still like to assist the owner of unit 103.
The email address of the client is ***
National Real Estate
National Real Estate's reply26 May 2022, 10:45
Official
Please contact me so I can assist you further.  Kind regards N Du Plessis
National Real Estate
National Real Estate's reply02 Jun 2022, 09:27
Official
Good day, Kindly note that I have emailed you all the statements as well as the report after my inquest.
Trust you find this to be in order.  Kind regards N Du Toit
National Real Estate
National Real Estate's reply02 Jun 2022, 09:59
Official
Good day, Kindly note that we have sent you all the statements, etc. via your private email account.
Kind regards N Du Toit