AG
Amanda G

1 reviews | Active since Feb 2014

06 Jun 2017, 06:39

Bad bad service - Olienhout, Kiepersol

<p>The water account keep rising. Since I moved in last year it went up from R63 to last months R466!!!!!R400 up in one year???? If you complain they say THE TRUSTEES decided that the occupants must pay for the water leak that occurred during the month. REALLY!?!?! Why we??? Why don't they use the insurance for when things like this happens?? And then they threaten to cut off your electricity if you don't pay. I think they could have handled the matter in a better way!!</p>

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Replies (1)
National Real Estate
National Real Estate's reply06 Jun 2017, 08:06
Official

Dear Madam

We take note of your dissatisfaction and we would like to address it. We would like to invite you to give us more information about your complaint by emailing me at *** or you are welcome to make an appointment with me or a director if you wish to discuss this matter.

We are proud of the service of our company and any dissatisfaction is viewed in a serious light and will be given immediate attention to.