NATIONAL LUNA DISSAPOINTMENT

I HAVE ALWAYS BEEN A STRONG SUPPORTER OF THE BRAND. MY LATEST EXPERIENCE HOWEVER WILL RECONSIDER MY NEXT PURCHASE. THE PROBLEM WITH BIG COMPANIES IS THAT THE WANT US AS CUSTOMERS TO SUPPORT THEIR BRAND WHICH WE DO AND ITS NOT A CHEAP PRODUCT BUT WE OR MYSELF HAVE THE MIND SET OF BUYING A NAME BRAND CAUSE YOU WILL GET THE QUALITY. I DONT SAY THE QULITY IS BAD CAUSE IT IS NOT BUT THE SUPPORT THAT I GOT IN RUNNING INTO A ELECTRICL FAILURE ON MY UNIT ON 220V SIDE MADE ME REALISE YOU ARE NOW ON YOUR OWN...THIS IS THE COST TO REPAIR TAKE IT OR LEAVE IT? I DID SENT A E MAIL ASKING FOR SOME DISCOUNT TO NO AVAIL. REALLY DISSAPOINTED IN THAT THEY DONT EVEN RECONSIDER JUST BLUNTLY TURNING ANY DISCOUNT AWAY. IT GIVES ME THE FEELING OF JUST SH...T HAPPENS. AT LEAST THE UNIT CAN STILL WORK ON 12V SO NOT ALL LOST JUST THE MANNER IN WHICH YOU ARE JUST BLUNTLY TURN AWAY FOR HELP IN REGARDING A BETTER FIXMENT PRICE THAT DISSAPOINTED ME. I WILL NOW GET THE UNIT BACK FROM THEM AND BUY A POWER SUPPLY AS THEY SUGGESTED.