I want my deposit money back

I moved in to the apartment in Belhar Vista June 2023 and moved out January 2025, upon me moving in I paid a deposit of R4020 and was only refunded R477 with no explanation I had to send numerous emails for the agent to respond to me saying she used my other R3700 to paint the wall that was never discussed with me prior, Alta Van Heerden is the agent trying to **** me my deposit and it is so unfortunate that I want it back