wA
wedaat A

1 reviews | Active since Jul 2017

01 Aug 2023, 11:51

Terrible Service

I have been trying to get a response from this company for the past 3 weeks after payment they ask for your e-mail address in order to send your invoice to date I have not received anything.You get no response from the watsapp group.

0
Replies (4)
National ITC Consulting
National ITC Consulting's reply02 Aug 2023, 09:15
Official
Good Day

We sorry for how you feel, As per reply to your last payment yesterday we have sent proof of receipts to your email as follows :

Last Delivery: Sent by email to *** at Jun 6, 10:59 am South Africa Standard Time

Note upon receipt of your last payment done yesterday, your matter will be finalised between 20 - 30 Days,

Also note on the whats-app profile we have provided 3 alternate contact methods to avoid any unwanted delays: Call/SMS and Email, we ask that you also use those methods for any clarity as we finalise this matter.

Hoping the above is in order.
wA
wedaat A's update07 Oct 2023, 07:26
Reviewer Update
It is now October and I am still waiting on the matter to be finalised like always I never get a response why do you even have the watsapp group they were quick to respond in the first two days after the payments is made nothing
wA
wedaat A's update10 Oct 2023, 16:37
Reviewer Update
To date I have not received a response from ITC
wA
wedaat A's update06 Nov 2023, 17:17
Reviewer Update
You said the matter would be resolved in 30 days it is now 6November ND no response form National ITC
I have e mailed watsapped but no re aprepone I paid my full R7000 and now I require you to deliver on the pro. Ie mde or we can take it to the ombudsman, I have been more than patient 😤😤😤😤😤