TM
Thando M

1 reviews | Active since Feb 2018

09 May 2022, 20:42

****py Service

Very poor customer service. They give empty promises they don't deliver on. I approached them to assist me with debt removal at the beginning of the year. I completed all the paper work and made payment and since then they have been taking me from pillar to post. When I call their offices they say a consultant will call me back but never does and they never respond to my Whatsapp messages. I feel like I have been ****med.

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Replies (1)
National ITC Consulting
National ITC Consulting's reply10 May 2022, 08:42
Official
Good Day ,

Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overall results for you.

Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.

Thank you


for more information you are welcome to visit our website at  https://www.nitc.co.za/contact-us/