AA
Adnaan A

1 reviews | Active since Jul 2022

29 Jul 2022, 21:20

Promise they can't keep

Hi itc promise me 2 clear all my accounts my Dept-review bt it's still ther showing onmy Name and they already send me my clearance certificate... So they ddnt do thy job

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Replies (2)
National ITC Consulting
National ITC Consulting's reply31 Jul 2022, 10:42
Official
Good Day ,

Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overal results for you.

Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.

Thank you


for more information you are welcome to visit our website at  https://www.nitc.co.za/contact-us/
National ITC Consulting
National ITC Consulting's reply01 Aug 2022, 15:48
Official
Good Day Mr Adams,

I confirm the manager did speak to you and verified that on the 26th of July and 28th of July you received Experian and Transunion confirmation of Removal of Debt Review and Adverse Listing.

The apps you are looking into (Clearscore and so forth) only update every 30 days and therefore the 7 day waiting period you are reffering to after clearance served has been followed up and provided confirmation of removal.

If you register directly with the sites you will see the changes but Apps supported with this bureau information only updates every 30 days.

As per conversation you have confirmed understanding and closure of this matter.

Regards
National ITC