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Amanda N

1 reviews | Active since Feb 2022

26 Sept 2022, 11:58

Irate Customer

I paid National ITC consulting on the 23rd of June 2022 for Debt review Clearance. I was getting updates on the progression of the process and suddenly the updates stopped coming through. I have to call their office every time I need an update, last week the entire week I sent WhatsApp messages asking what the progress is and there was no response, its been 3 months and I'm still under debt review

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Replies (2)
National ITC Consulting
National ITC Consulting's reply26 Sept 2022, 12:22
Official
 Good Day ,

Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overal results for you.

Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.

Thank you


for more information you are welcome to visit our website at  https://www.nitc.co.za/contact-us/ 
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Amanda N's update30 Sept 2022, 10:31
Reviewer Update
Thank you to Claudine who responded to me on the same day I wrote the review. She also gave me a few suggestions and a way forward regarding my matter. Thank you Claudine and Niksha from National ITC for assisting me with my query and sorting it out