Good morning I, Sello Ganoka, ID No :*** would like to cancel my file with yourselves as some of the promises made are yet to be fulfilled and do not see any progress regarding same

Good morning I, Sello Ganoka, ID No :*** would like to cancel my file with yourselves as some of the promises made are yet to be fulfilled and do not see any progress regarding same. It has been close to 3 months waiting for updates Kindly, please, refund the fees I have already made to yourselves. Kind Regards Sello Ganoka