SP
Sidney P
1 reviews | Active since Nov 2021
16 Nov 2022, 15:05
Empty Promises
I asked National ITC Consulting to help me with my debt review removal. They said it will be R7000 for debt removal and their is different payment arrangements options, so I took option R1750×4 months.
My first R1750 installment was April month this year and my last R1750 installment was July month this year.
I ask them what is the next step now that I paid the full R7000 and that was July month I asked them and 4 months later I'm still waiting for a reply from them. I send Whatsapp messages and emails, but nothing is happening. They must rather refund my money (R7000) back
Helpful (0)
Replies (4)0
Replies (4)
National ITC Consulting's replyOfficial
16 Nov 2022, 15:40Good Day ,
Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overal results for you.
Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.
Thank you
for more information you are welcome to visit our website at https://www.nitc.co.za/contact-us/
Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overal results for you.
Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.
Thank you
for more information you are welcome to visit our website at https://www.nitc.co.za/contact-us/
National ITC Consulting's reply16 Nov 2022, 15:40
Official
Good Day ,
Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overal results for you.
Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.
Thank you
for more information you are welcome to visit our website at https://www.nitc.co.za/contact-us/
Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overal results for you.
Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.
Thank you
for more information you are welcome to visit our website at https://www.nitc.co.za/contact-us/
SP
Sidney P's updateReviewer Update
16 Nov 2022, 18:24I hear what you say, but you guys also created a Whatsapp group and the last rep**** I got from you was from this number *** on the 16 August 2022.
SP
Sidney P's update16 Nov 2022, 18:24
Reviewer Update
I hear what you say, but you guys also created a Whatsapp group and the last rep**** I got from you was from this number *** on the 16 August 2022.
National ITC Consulting's replyOfficial
17 Nov 2022, 11:50Good Day Sidney,
Hope you doing well today.
Our manager did attempt to call you at 11.35 and sent an sms to duscuss matter with you.
Thank you for also making reference to the update on the 16th of August - As per this update we have sent you an invoice that your Debt Counselor has sent confirming you are still outstanding a fee for their services when you were on their system. So in order for our services to be completed we did advise and explain how you can resolve it and the timeline after that resolution we can complete the task,
Kindly reply to the sms of our manager upon your availability to discuss for any clarity.
Regards
The National ITC Team
Hope you doing well today.
Our manager did attempt to call you at 11.35 and sent an sms to duscuss matter with you.
Thank you for also making reference to the update on the 16th of August - As per this update we have sent you an invoice that your Debt Counselor has sent confirming you are still outstanding a fee for their services when you were on their system. So in order for our services to be completed we did advise and explain how you can resolve it and the timeline after that resolution we can complete the task,
Kindly reply to the sms of our manager upon your availability to discuss for any clarity.
Regards
The National ITC Team
National ITC Consulting's reply17 Nov 2022, 11:50
Official
Good Day Sidney,
Hope you doing well today.
Our manager did attempt to call you at 11.35 and sent an sms to duscuss matter with you.
Thank you for also making reference to the update on the 16th of August - As per this update we have sent you an invoice that your Debt Counselor has sent confirming you are still outstanding a fee for their services when you were on their system. So in order for our services to be completed we did advise and explain how you can resolve it and the timeline after that resolution we can complete the task,
Kindly reply to the sms of our manager upon your availability to discuss for any clarity.
Regards
The National ITC Team
Hope you doing well today.
Our manager did attempt to call you at 11.35 and sent an sms to duscuss matter with you.
Thank you for also making reference to the update on the 16th of August - As per this update we have sent you an invoice that your Debt Counselor has sent confirming you are still outstanding a fee for their services when you were on their system. So in order for our services to be completed we did advise and explain how you can resolve it and the timeline after that resolution we can complete the task,
Kindly reply to the sms of our manager upon your availability to discuss for any clarity.
Regards
The National ITC Team
National ITC Consulting's replyOfficial
17 Nov 2022, 11:54Good Day Sidney,
Hope you doing well today.
Our manager did attempt to call you at 11.35 and sent an sms to duscuss matter with you.
Thank you for also making reference to the update on the 16th of August - As per this update we have sent you an invoice that your Debt Counselor has sent confirming you are still outstanding a fee for their services when you were on their system. So in order for our services to be completed we did advise and explain how you can resolve it and the timeline after that resolution we can complete the task,
Kindly reply to the sms of our manager upon your availability to discuss for any clarity.
Regards
The National ITC Team
Hope you doing well today.
Our manager did attempt to call you at 11.35 and sent an sms to duscuss matter with you.
Thank you for also making reference to the update on the 16th of August - As per this update we have sent you an invoice that your Debt Counselor has sent confirming you are still outstanding a fee for their services when you were on their system. So in order for our services to be completed we did advise and explain how you can resolve it and the timeline after that resolution we can complete the task,
Kindly reply to the sms of our manager upon your availability to discuss for any clarity.
Regards
The National ITC Team
National ITC Consulting's reply17 Nov 2022, 11:54
Official
Good Day Sidney,
Hope you doing well today.
Our manager did attempt to call you at 11.35 and sent an sms to duscuss matter with you.
Thank you for also making reference to the update on the 16th of August - As per this update we have sent you an invoice that your Debt Counselor has sent confirming you are still outstanding a fee for their services when you were on their system. So in order for our services to be completed we did advise and explain how you can resolve it and the timeline after that resolution we can complete the task,
Kindly reply to the sms of our manager upon your availability to discuss for any clarity.
Regards
The National ITC Team
Hope you doing well today.
Our manager did attempt to call you at 11.35 and sent an sms to duscuss matter with you.
Thank you for also making reference to the update on the 16th of August - As per this update we have sent you an invoice that your Debt Counselor has sent confirming you are still outstanding a fee for their services when you were on their system. So in order for our services to be completed we did advise and explain how you can resolve it and the timeline after that resolution we can complete the task,
Kindly reply to the sms of our manager upon your availability to discuss for any clarity.
Regards
The National ITC Team