FH
Feraahna H
1 reviews | Active since Aug 2022
28 Nov 2022, 19:42
DISAPPOINTED
I am so annoyed by this company. They don't ever respond. I recieved a Clarence letter of which I'm starting to think it's not valid as the creditors are still reflecting on my profile. Granted, they were not able to assist me with all my creditors of which I am busy with on myself however the creditors that they "assisted" me with are still reflecting on my profile when I draw a report. I am still being declined for this very reason. I was told to sms for a quicker response however nothing happens. No response. PLEASE DONT WASTE YOUR TIME ON THIS PEOPLE. Complete waste of time as I know need to take matters into my own hands.
Helpful (0)
Replies (3)0
Replies (3)
National ITC Consulting's replyOfficial
29 Nov 2022, 08:10Good Day ,
Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overal results for you.
Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.
Thank you
for more information you are welcome to visit our website at https://www.nitc.co.za/contact-us/
Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overal results for you.
Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.
Thank you
for more information you are welcome to visit our website at https://www.nitc.co.za/contact-us/
National ITC Consulting's reply29 Nov 2022, 08:10
Official
Good Day ,
Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overal results for you.
Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.
Thank you
for more information you are welcome to visit our website at https://www.nitc.co.za/contact-us/
Your feedback is noted and very important to us. We apologise for the way you feel but we can assure you that all is being done to provide the best overal results for you.
Your matter is not escalated to the Manager Claudine Naidoo who will assist you with resolution in the matter in the the week. You can also sms her on *** for clarity.
Thank you
for more information you are welcome to visit our website at https://www.nitc.co.za/contact-us/
National ITC Consulting's replyOfficial
29 Nov 2022, 12:21Good Day Feraahna,
A further response: Upon sending you clearance on the 26th of September - An update on " What to do next what given on whatsapp", You were due to send us the credit reports reflecting changes or none thereof within 7 business days so we could follow up with credit bureaus.
Due to us not receiving any of this information we could not identify the information you have shared on this platform and assist you in any of this regard.
We also reviewed our sms line and the last message received was on the 12th of September and you had closure on that query on the 14th of September.
We would like to get the information required when your clearance was served so we can help you get closure.
Our manager will still contact you in the day.
The National ITC Team.
A further response: Upon sending you clearance on the 26th of September - An update on " What to do next what given on whatsapp", You were due to send us the credit reports reflecting changes or none thereof within 7 business days so we could follow up with credit bureaus.
Due to us not receiving any of this information we could not identify the information you have shared on this platform and assist you in any of this regard.
We also reviewed our sms line and the last message received was on the 12th of September and you had closure on that query on the 14th of September.
We would like to get the information required when your clearance was served so we can help you get closure.
Our manager will still contact you in the day.
The National ITC Team.
National ITC Consulting's reply29 Nov 2022, 12:21
Official
Good Day Feraahna,
A further response: Upon sending you clearance on the 26th of September - An update on " What to do next what given on whatsapp", You were due to send us the credit reports reflecting changes or none thereof within 7 business days so we could follow up with credit bureaus.
Due to us not receiving any of this information we could not identify the information you have shared on this platform and assist you in any of this regard.
We also reviewed our sms line and the last message received was on the 12th of September and you had closure on that query on the 14th of September.
We would like to get the information required when your clearance was served so we can help you get closure.
Our manager will still contact you in the day.
The National ITC Team.
A further response: Upon sending you clearance on the 26th of September - An update on " What to do next what given on whatsapp", You were due to send us the credit reports reflecting changes or none thereof within 7 business days so we could follow up with credit bureaus.
Due to us not receiving any of this information we could not identify the information you have shared on this platform and assist you in any of this regard.
We also reviewed our sms line and the last message received was on the 12th of September and you had closure on that query on the 14th of September.
We would like to get the information required when your clearance was served so we can help you get closure.
Our manager will still contact you in the day.
The National ITC Team.
FH
Feraahna H's updateReviewer Update
29 Nov 2022, 12:55Looking forward to hearing from your manager..
FH
Feraahna H's update29 Nov 2022, 12:55
Reviewer Update
Looking forward to hearing from your manager..