BR
Brenda R

1 reviews | Active since Sept 2020

05 Oct 2020, 13:20

NHL not doing their job

Good day,

Please assist as I don't get any emails back when I respond to their emails. Credit Intel asked me if they must scratch the account and I rep**** yes as I'm not liable for the account that is not my mistake. I'm tired of emailing and responding to their emails and even the manager of NHL is not replying to emails answers my calls. One of the ladies of NHL was very rude as if I was at fault. If they did there job rite in the first place none of this was going to happen but by law I'm not liable to pay an account that is send after 5 years.

Please assist

Due to me not paying this account is that I only received this notification after 5yrs. I fell ill in 2014 and only received an account in 2019 via SMS. According The National Credit Act you cannot be held liable to pay an account that is served to you after 5yrs. I’ve contacted the NHL regarding This account and they demanded me to pay and then I phoned the Credit Ombud and according to them there is no case against me and nothing was noted that I am blacklisted or owing any monies to NHL. Good morning,

I think this my final email as I don’t get any response of all my previous emails and phone calls that was made to Credit Intel and NHLS.

I’m sending an email to all the relevant people like the President, Ministers to give them a back ground of all emails that was send back and forth regarding this account as I cannot be held liable for an account that was send 5yrs later when I was hospitilised. When I spoke to NHL about a year later after my stroke they then only realized they submitted the incorrect Medical Aid number.

I will attached all emails that I’ve received.

Kind Regards Brenda Rutgers Good Day,

I’ve been responding to your emails due to me not paying the account is that I’ve never received any account from NHL since 2014 and suddenly I get an sms in 2019 that makes it 5yrs later and by law I’m not liable to pay an account that has no communication between the two parties. I’ve been liaising with my lawyer regarding this matter.

Not once did Credit Intel rep**** on my emails and my phone calls as I spoke to different people at Credit Intel.

Kind Regards Brenda Rutgers

Good morning,

I will also now give NHL over as they never answer any of my emails not even the managers. I will make sure the minister and all relevant people also gets CC into my email.

Kind regards Brenda Rutgers

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