8-ton only load 1.8 ton

I was taken for a ride.<br> <br> You have given me a quote for 8-ton with your 8-ton truck but only delivered under 2-ton, so I lost a R3.2K<br> <br> Now I'm going to lodge a complaint with Hello Peter and then with the Ombudsman if you do not reimburse me.<br> <br> Can you inform soonest on your decision please?<br>