SA
Shamima A
1 reviews | Active since May 2026
17 Aug 2026, 18:56
Very unhappy Consumer
I have not received any response for the past year with regards to a complaint on clientele. I also sent an email asking if I can cancel my policy and if it will affect my current matter with them and no response.
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Replies (1)
National financial ombud scheme South Africa (NFO)'s replyOfficial
18 Aug 2026, 10:44Dear Miss. Ally,
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,
National financial ombud scheme South Africa (NFO)'s reply18 Aug 2026, 10:44
Official
Dear Miss. Ally,
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,